Infusion Therapy Frequently Asked Questions
Want to learn more about Infusion Therapy? Read on for our frequently asked questions to find answers. If you or a loved one require infusion therapy, reach out to our team today to learn more about our services and see how CarePro's experts can help.
Will the nurse come to my home to administer every dose of medication?
No. Most insurance companies will not reimburse for multiple nursing visits each day. Our goal is to help you be a partner in your healthcare and independent in your home infusions. For most IV therapies, there may be 1-3 teaching visits followed by weekly visits by a nurse to change the IV access dressing and draw blood for testing (if ordered). If there are physician orders for additional lab tests or other care, the nurse may visit more frequently.
If you have questions or need us to stop by, our staff is on-call 24 hours a day, 7 days a week. Let's discuss your infusion therapy.
Can I return any unused medications and supplies?
No. Pharmacy law does not permit the return of medications once they are in the patient's home. Any extra supplies can be kept for future use (dressing, tape, etc.) or can be donated to a local hospice or medical charity. Billing is done by "per diem," which means that the patient is billed for days of service, not per item. Our staff makes every attempt to anticipate when therapy will be completed so that you are not left with excess supplies.
Who do I contact for questions about medications or deliveries?
You can contact us at 800-755-6997 at any time. We are always available to talk about your questions or concerns.
What do I do with equipment when I'm done?
Simply call our office to arrange for our trained staff to pick up your equipment. Locally, you can call 319-363-1284, or, if you're out of the Cedar Rapids area, call us toll-free at 800-755-6997.